Launch Credit Union Optimizes Efficiency with Datava
Using Datava’s Platform to automate and streamline their Goals and Incentive Tracking, Launch eliminates 60 Days of manual labor for Branch Manager and Vice Presidents annually.
60
days of manual labor
eliminated annually
for VPs & Branch Managers
800
Total Manual
Tracking Hours
Saved Annually
100%
Incentive
Calculation
Accuracy
Launch Credit Union was chartered in April of 1963 and since then, has provided quality financial products and exceptional service to its members. From its start at Kennedy Space Center, to their growth into Volusia County and into the present day, their goal has always been to serve their members with a wide variety of excellent products, great rates, and exceptional member service.
Background
In order to maintain a competitive edge, credit unions must continually seek innovative solutions to improve efficiency and reduce operational costs while maintaining the highest level of service to their members. Launch Credit Union, a leading credit union serving thousands of members, faced the challenge of streamlining their robust incentive and goal tracking processes to enhance employee performance and motivate and reward its staff for exceptional performance. However, managing this program was becoming increasingly labor-intensive. The manual tracking of goals, incentives, and performance metrics across multiple departments was not only time-consuming but also prone to errors. The credit union recognized the need for an automated system to optimize these processes.
Solution
After conducting extensive market research and evaluating potential solutions, Launch Credit Union turned to Datava, a trusted technology partner with a track record of delivering innovative solutions to credit unions. Datava’s Complete Data Activation Platform stood out as the ideal solution to automate and streamline Launch Credit Union’s incentive program.
Benefits
• Time Savings: The credit union saved an impressive 60 days of management labor hours annually due to the elimination of manual tracking and data entry.
• Reduced Errors: With automation, the module virtually eliminated all errors in incentive calculations, ensuring fairness and accuracy.
• Performance Improvement: Employees were more motivated and engaged, leading to improved performance and member service quality.
• Cost Reduction: The reduction in labor hours translated into substantial cost savings for Launch Credit Union
• Data Driven Insights: The powerful reporting and analytics tools provided actionable insights into employee performance, enabling informed decision-making.
Datava’s Goals and Incentive Tracking feature has transformed Launch Credit Union’s incentive and goal tracking processes. By automating and streamlining these critical functions, the credit union has not only saved valuable time and resources but also improved employee performance and member service quality. Launch Credit Union’s partnership with Datava stands as a testament to the power of innovation in the financial services industry.
If your organization is facing similar challenges in managing employee incentives and goals, Datava’s Complete Data Activation Platform could be the solution you need to achieve operational excellence, enhance employee motivation, and drive business success. Contact Datava today to learn how our cutting-edge technology can transform your credit union.
“Launch chose to partner with Datava because they could solve our problem effectively and in a scalable way. The problem was hours of manually tracking goals and incentives from many disparate systems, and the lack of staff visibility. By partnering with Datava we have saved over 800 hours of manual tracking annually and provided our staff with a way to see their performance daily. The platform has been well adopted by staff. We are looking forward to expanding our relationship with Datava by creating tighter integrations and implementing additional modules that will create both quick and long-term gains for Launch. We value having one partner and one platform to manage, seamless integrations, secure technology, technology that grows with us, and increases employee performance and engagement. Datava aligns with these values.”
Angie Crosby
VP, PMO of Launch Credit Union
We can help your Credit Union achieve its goals
See for yourself how Datava’s Platform can help your staff be more connected, your growth more exponential, and your credit union more member-centric.